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Terms and Conditions

Last updated: January 2025

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Feedblox ("ompany," "we," "us," or "our"), concerning your access to and use of the Feedblox feedback widget management system and website, as well as any other related products and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

2. Services Description

Feedblox provides a feedback widget management system that allows website owners to:

  • Create and customize feedback widgets
  • Collect user feedback through various question types
  • Manage feedback responses and analytics
  • Configure widget display settings and appearance
  • Access dashboard analytics and insights

3. User Accounts

To access our Services, you must be at least 18 years old and register for an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update any changes to your account information
  • Accept responsibility for all activities under your account

4. Subscription and Payments

Our Services are offered through subscription plans. By subscribing, you agree:

  • To provide current and accurate billing information
  • To automatic renewal unless you cancel your subscription
  • That we may process payment using third-party payment processors
  • To pay all applicable fees and taxes

5. Intellectual Property

The Services, including all content, features, and functionality, are owned by Feedblox and are protected by copyright, trademark, and other intellectual property laws.

While you retain ownership of your feedback data, you grant us a license to:

  • Store and process your feedback data
  • Generate analytics and insights
  • Improve our Services
  • Provide support and maintenance

6. Prohibited Activities

You agree not to:

  • Use the Services for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users' use of the Services
  • Use the Services to send spam or malicious content
  • Reverse engineer or attempt to extract our source code

7. Termination

We reserve the right to suspend or terminate your access to the Services:

  • For violation of these Terms
  • For non-payment of fees
  • At our sole discretion with or without cause

8. Contact Information

For any questions about these Terms, please contact our support team at [email protected]

These Terms and Conditions are effective as of January 2025 and will remain in effect except with respect to any changes in its provisions in the future.